Shipping policy
Order Processing Times
For orders that require shipping, we do our very best to ship them within 1 business day. Orders are not shipped or delivered on weekends or holidays. If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in the shipment of your order, we will contact you via email.
For orders that are for local pickup, we try to have them ready within 2 hours or next business day.
Wrong Address Disclaimer
It is the responsibility of the customers to make sure that the shipping address entered is correct. We do our best to speed up processing and shipping time, so there is always a small window to correct an incorrect shipping address. Please contact us immediately if you believe you have provided an incorrect shipping address.
Lost or Stolen Packages
Little Local Shop Inc. is not responsible for lost or stolen packages. If your tracking information states that your package was delivered to your address and you have not received it, please report directly to the shipping courier for assistance.
Shipping Rates
Canada
$20CAD Flat Rate Tracked Shipping
Free Shipping for orders over $175CAD
United States
$20USD Flat Rate Tracked Shipping
Free Shipping for orders over $175USD
Please Note: Buyer is responsible for any duties and fees incurred.
Local Delivery
We are happy to offer local delivery within Norfolk County, ON, on orders over $900CAD or items that are too large to ship, such as:
- Veer Cruiser Wagons
- UPPAbaby Stroller
- Car Seats
Please Note: The delivery option will only appear if an item in your cart meets this criteria.
Ordering Tracking
For up-to-date information to the whereabouts for your order, please create or login to your customer profile and select the link to track.
Contact
For further questions about our Shipping Policy, we can be contacted at: hello@shoplittlelocal.ca